HELP WITH AN EXISTING POND OR WATERFALL

Pond Repair & Leak Diagnostics in London, Ontario

Less time topping it up. More time enjoying it.

Pond losing water or waterfall running differently? Tell us what has changed. You don’t need to know the cause before getting in touch.

Discuss My Pond Repair Repair Options & Costs

Prefer a conversation? Call 519-473-8111.

Natural stone pond and backyard waterfall

The stonework, edges and planting around a pond matter when planning access for a repair.

START WITH THE SYMPTOMS

What Has Changed With Your Pond?

Perhaps you have looked after it for years, or it came with the house. A few observations help explain the problem and the assessment it may need.

A water-feature customer’s experience

The most professional landscaping and water feature company I have ever worked with. Highly recommend.

Martin Cserhati · Google review

Martin’s review concerns landscaping and water-feature work; it does not describe a specific leak repair.

The pond keeps losing water

Water loss can come from a low edge, liner damage or a leaking connection, while evaporation varies with conditions. Tell us how quickly the level falls and whether you notice wet ground nearby.

The waterfall has changed

Shifted stones or debris can divert water outside the waterfall or stream, and clearing a blockage may resolve overflow. Mention new splashing, a different route over the stones or a change in sound.

The pump or flow is unreliable

Weak or intermittent flow can involve a restriction, low water or equipment trouble, so a new pump may not be needed. Tell us whether the change was sudden or gradual.

KEEP WHAT YOU LIKE ABOUT YOUR POND

Can the Existing Pond Be Repaired?

If you like your pond as it is, the first question is what can stay and what needs attention.

Repairing one part

A damaged connection, low edge or suitable liner puncture may allow a localized repair. The cause, material condition and access determine the options.

Looking at a wider problem

Recurring faults or widespread damage may need more extensive work. Consider which parts can stay, what would be disturbed and whether an underlying problem also needs attention.

Planning a different layout or a larger update? Explore our water feature design and installation options.

Pond Repair Costs: What Needs to Be Included

Repair costs depend on finding the problem, reaching it and restoring the affected area. A useful estimate accounts for:

  • Assessment and any further investigation
  • Access to the liner, pipework or equipment
  • Compatible materials and replacement components
  • Stonework, edging or planting disturbed by the work
  • Any agreed draining, fish arrangements, refilling and cleanup
Discuss My Pond Repair

BEFORE A VISIT IS ARRANGED

Know what the next step covers

Before arranging a visit, we’ll discuss whether the work is a fit, availability and any assessment fee. Assessment and repair may be separate stages, so confirm what the proposed charge includes and how further work would be quoted.

LONDON & SURROUNDING COMMUNITIES

Pond Repair in London and Nearby Communities

Based in London, we welcome pond repair enquiries from London, Komoka, Ilderton, Strathroy, St. Thomas and Dorchester, with work confirmed for your location and feature.

Mention narrow gates, steps or nearby planting you want protected; access can affect how the repair is approached.

London office: 563 Wonderland Rd N, London, ON N6H 3E2. View our contact details.

When did the problem first appear?

  • After winter: Did the problem begin when the pond or waterfall was restarted?
  • During warm or windy weather: Is water loss different from its usual pattern?
  • After rain or garden work: Have you noticed shifted stones, redirected water or new wet ground?

These observations help explain the problem but do not confirm its cause.

Pond Repair Questions

There is no single daily allowance that fits every pond. Wind, temperature, humidity and the feature’s layout affect evaporation. A change from its usual pattern, persistent wet ground or repeated topping up warrants a closer look. Note the timing and weather; those observations help explain the problem but do not confirm a leak.

Sometimes. A patch needs to suit the liner material and bond to a properly prepared area in suitable condition. An accessible puncture and widespread deterioration present different repair options. If you know the liner type or have records from its installation, include them in your enquiry.

Photos can help explain the layout, access and visible problem, but they may not show the cause or extent of damage. An on-site assessment or further investigation may be needed before repair work can be priced. We’ll discuss the next step and any assessment fee before arranging a visit.

That depends on the location of the problem and the work required. Tell us about fish and plants before any visit. Draining, temporary arrangements, refilling and restarting need to be agreed for your pond; do not drain it in preparation unless instructed.

Yes—share its approximate age, any construction information you have and what has already been tried. We will discuss whether the work is a suitable fit before arranging the next step.

The feature needs to be checked in operation and its water level observed after the work. Agree on what to monitor and who to contact if water loss continues. One repaired defect does not establish that there are no other problems, and normal evaporation still occurs.

Tell Us What’s Happening With Your Pond

Start with the problem. You do not need to choose a repair method or take anything apart before getting in touch.

A short message is enough

  • Your town or postal code
  • What has changed and when it started
  • Fish, previous repairs or access concerns, if known

We’ll review those details with you and establish whether an assessment is the appropriate next step.

Have a photo handy?

Email a wide view of the pond and a closer view of the problem if you can take one easily. Add your town and a few words about what changed. Photos are optional.

Email Pond Photos

info@uppercanadalandscape.com

Or call 519-473-8111.

Ask About Your Pond Repair

Looking for a cleanout or regular care? Cleaning addresses accumulated debris, while maintenance covers recurring upkeep. Mention any water loss or equipment fault too, so the enquiry can be directed appropriately. See our water feature services.